Privacy and Cookies Policy
Effective Date: 9 July 2025
Awigia Limited, trading as TheBestYou.Coach, ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, share and protect your personal data when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
The data controller is:
Awigia Limited
1 Northumberland Road
Leamington Spa
Warwickshire
CV32 6HE
Company Number: 7142099
Email: [email protected]
This policy outlines:
We may collect and process the following personal data:
Information you provide directly:
Information collected automatically:
Information from third parties:
We process your data under the following lawful bases:
We use your data to:
You will only receive marketing emails if you have given explicit consent. You can withdraw consent at any time by:
You may see personalised ads on platforms such as Facebook or Instagram based on your interaction with our website. From 9 July 2025 we only use tracking technologies like Facebook Pixel if you have given explicit consent to marketing cookies. Visitors who accessed our website before that date may have been tracked without a formal consent mechanism in place. We have now updated our systems to be fully compliant with UK GDPR and PECR.
If you would like to request the removal of any previously collected tracking data linked to your visit, please contact us at [email protected] and we will do our best to support you.
See the Cookies section for details.
We may share your data with:
Our trusted service providers:
All third parties are contractually required to protect your data and only process it on our behalf.
Other organisations:
We do not sell or rent your personal data to third parties.
Some of our service providers (e.g. Mailchimp) are based outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
We use appropriate technical and organisational measures to keep your data safe, including:
However, please be aware that data transmitted over the internet is never 100% secure.
We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
Data Type |
Retention Period |
Account information |
Until you delete your account |
Enquiries and contact form submissions |
Stored indefinitely for business continuity and reference, unless deletion is requested |
E-commerce and payment information |
6 years (in line with UK tax and accounting requirements) |
Call recordings |
Stored indefinitely for service continuity, coaching quality, and legal reference |
Email marketing engagement |
Until you withdraw consent |
We review the data we store and may delete or anonymise information that is no longer required. You may request deletion or restriction of your data at any time, subject to legal or contractual obligations.
We use cookies and similar technologies to improve your website experience and support marketing and analytics.
How We Use Cookies
We use tools such as Facebook Pixel and Hotjar — these are only activated with your consent for Marketing or Analytics cookies.
Managing Your Consent
We use Cookiebot to manage your cookie preferences. When you visit our site, you'll be prompted to accept, reject or customise your cookie settings.
You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in our site footer.
Under the UK GDPR, you have the right to:
To exercise any of these rights, please contact:
Data Protection Officer
Awigia Limited
1 Northumberland Road
Leamington Spa
CV32 6HE
Email: [email protected]
We will respond within 30 days.
If you are unhappy with how we handle your data, please contact us so we can resolve the issue.
If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):
https://ico.org.uk/make-a-complaint/